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  1. charylb

    Voice mail issue on BCM

    Tried that Sparkie and the phone rang through no problem without going to voicemail.
  2. charylb

    Voice mail issue on BCM

    It isn't the reception phone, just a set. At 4:30 when I leave I set the reception phone to the night service. His phone just automatically goes to vm at 4:30.We have just changed the ring group from 1 to 2 so hopefully this corrects it. Thanks for the answers!
  3. charylb

    Voice mail issue on BCM

    I am new to this forum and not sure if I am even in the right area. One of the employees phones goes straight to voicemail at 4:30pm every day. How do I stop this from happening? thanks so much

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