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Thanks for the support. That worked.

Thanks for the reply. I would try this, just to confirm I would first use F **266344 then punch stenna (738662) and it should ask me for the passowrd? I'd try to avoid calling our Vendor since we have no more support contract on these kind of the issues and it would get pricy, so i apprciet your...

Now maybe you can help me with other issue that I have. i want to change DN on one phone and I used to that with Feature **266344 and right after punching this the diplay would ask for password and then I would have the ability to change DN... Now when i try Feature **266344 The display dose not...

Actually, I just found it Its under Capabilities > Call forward thanks

can you please provide more detail like the stpes?

No i am not using element manager I used call pilot to set up the mailbox and initialized my VM. Now the external caller can get to VM and leave message but internal users are not routed to voice mail and phone keeps ringing. is there any where that I can set the number of rings to forward to VM?

The main issue that i have is when I try FEATURE * * 2 6 6 3 4 4 or FEATURE * * 79786 , it dose not ask for password so i can move forward and enter the programming mode and I remeber it did ask for password before and its no longer asking for password , when i enter FEATURE * * 2 6 6 3 4 4 the...

I have the password but when i key the Feature **79786 on the phone keypad , it dose not ask for password . it actually dose not do anything so what should I do after i put the Feature **79786 on the keypad should I push any other key...

WHAT IS fna/fb? when I use Feature 985 > it shows me the main VM number

I remember i used Feature **79786 to get to the menue . But I cant get to that anymore. So thats why I need to know how to get to that menue Thanks

Hi I Have a Nortel T7316E phone - Nortel BCM and the Voice mail is only accessible to outside callers. When Somebody calls internally my extension , the phone keeps ringing and never goes on VM. I did dellete teh mailbox and re-create that and change the greetings... Any help would be...

Thanks for quick reply. i guess i partially resolve the issue. I remembered that when i change the DN on that phone , i assinged the wrong DN to that one ( a DN which was in use by another phone) so that Phone recieved XXXX extesntion and after i fixed the main phone and assing the correct DN to...

And where and how would I do that?

Its BCM. Thanks for replying.

Hi We have Nortel T7316E phones. We wanted to swap one phone with another and change the DN on that phone. The original DN that was assined to the new phone was XXXX and when we assinged the yyyy DN to that phone everything changed properly unless the other cities can not dial the yyyy...