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We had a server without any DR fail (had our vm pro server on it), i did a new install of 8 on a seperate server, loaded all the users e.t.c. and now our time is off too by about 20 hours. the VMpro server app shows the correct time but any conditions based on time are off.

This is the response i have gotten in regards to this issue from our managed service provider, i think we will be looking for a new provider as i asked twice they check the configuration of the 4 pbx's and they didnt even bother. Is this statement correct in regards to star topolgy being...

ive used this forum before googling, but only lurking. when i have some repeutable knowledge i may make a regular visit here, the lack of edit function is killing me, makes me look like a inconsiderate ass posting 3 times in a row

thank you all for detailed responses. can consider this one closed :)

yes but i need to see if calls are actually going direct from B - C instead of going through the A system. will pinging do that? I have checked network connectivity before its fine and its a direct route if you cant be bothered answering stupid questions without negative comments then just...

when you say routes do you mean traffic just needs to be able to reach it? or do ip routes have to be added on the avaya they are all on different subnets on the same network from the same provider. How can i verify without using the networking hardware that its working? So with correct IP...

i enabled direct media path on the B & C avayas but they only have one line going to the vic unit, do they need links pointing to each other? and do i need to program short codes or will the SCN component automatically detect that huntgroup advertising is on Everything now works fine, however...

sorry, is there a way to edit posts? i dont like it when people post 3 or 4 times in a row haha! I have a feeling that our services provider will not willingly share this number or the documentation. I would just like a small exerpt on this specific function so that i can either set this up or...

sorry i meant to say rebooting them with the new lines and config the call quality had improved, rebooting them with the old cfg's still had the same issue

Our professional install had lines going to invalid IP's and the phones were not redirecting calls properly. After rebooting them last night call quality is fine and the lines are not saturated i just need to get the B-C link working to reduce load on A. i would have gotten our managed provider...

would you mind saving/uploading that pdf for me? want to do some reading on it for tomorrow and i dont have a soldto number handy (7pm here)

couldnt find a edit function The other thing is i have removed our meshed SCN network 6 different ip offices all connected to each other pretty much :S We have the following layout atm A - B | C how can i configure it so calls from B to C and C to B are made directly without traveling...

Hi all We have offices in 3 states, each state has a customer service department with the main office having more employees The call process is caller calls their local state, if call is not picked up call overflows into a hunt group containing the local state members and the main office...