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Upgrade to AACC 6.2 -CCMT tool doesn't generate .bkp files
The reason why it fails, is because those files (generated by the migration tool) are only readable in the "Migration process" and not understandable by AACC until it has extension BKP. You need to put those files in a folder in the new Windows 2008 server or have a network folder mapped and...- cbello
- Post #9
- Forum: Nortel: Symposium call center solutions
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Migration from NES 6.0 to AACC 6.2
When you migrate from NES 6.0 to AACC 6.x, you need to convert the database to cache database with AvayaAura_CCMT_6.0.XXXX_ServicePack.msi tool. I installed that tool in the NES 6.0 and followed the procedure in the NTP to convert that database to AACC 6.x. Apparently database conversion was...- cbello
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- Replies: 1
- Forum: Nortel: Symposium call center solutions
