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yes, that is the correct password for microssvc, thanks!

Thanks for the tip, to the best of my knowledge this hasn't been mentioned on this forum before. Looks like this user is created during the Micros install, is there a password for this user?

Thanks again! A couple of questions. His trk_grp_seq was equal to 41 instead of 1, should I be concerned about that? If you want some discount items to list next to each other there doesn't seem to be an easy way to do that other than to overwrite the contents and start over. I tried to change...

In POS Configurator it's throwing an error saying "Tracking Group In Use. Cannot edit or insert Tracking Total Records." whenever I try to edit or add anything in the Tracking Groups through POS Configurator. I went into Micros Control Panel and tried different combinations (BOH, Restaurant...

Still looking for help from someone if they know where the "Edit Closed Check" function defined.

OK, got it now, that makes sense now. Is there any limit to how many tracking groups you can make?

I did notice that transactions I make while in Demo mode get posted in year 2015 but even if I run the report for 2015 I'm not seeing the new discounts shown on the report. I'm not sure I follow your "Link your tenders and thinks you want tracked to the Tracking Totals" Do I need to do...

I've been poking around and tracking certain fields and reports and it seems that this report I'm working with is basically RVC_102.RPT. From what I can tell from the procedure, the totals that are shown in the middle of the report page come from trk_ttl_def_temp. The changes/additions I made...

I've only started messing with Micros recently so be kind when you reply to my question(s)! On the system I'm testing with there is a custom report called "Revenue Center". I've got Crystal Reports installed (this is a Micros rev. 2.6) and when I open this report and go to log on the server...

The actual printer he's using now is a OfficeJet L7580 but the drivers loaded in Windows are for an OfficeJet 350 since finding drivers for current printers for WinNT is next to impossible. The registry changes we made are more of a Windows "fix" than monkeying with Micros. All the autosequence...

In Touchscreen Designer there is button assigned to the "Edit Closed Check" Function but when I use Sybase Central to browse the micros DB and navigate to the "Procedures & Functions" folder I don't see a function named "Edit Closed Check" or anything with check in it. The only functions I can...

Thanks for your tips. I wasn't looking forward to parsing the journal but I thought it might be a quick and easy way to get data out automatically while I figured out what could be done inside Micros. I was thinking of the stored procedure route and adding it into an autosequence so I'm glad to...

I didn't see any events in the log to point me to what happened but we just did the following and it appears to have worked (even without a reboot). 1) Went into the registry and navigated to: [HKEY_USERS\S-1-5-21-484763869-436374069-1343024091-500\Software\Microsoft\Windows...

Thanks for the kick in the but. I have been using RazorSQL to browse through the DB and it wasn't giving me much about the view so I thought it was perhaps the custom/custom and support/support didn't have rights. I see now when I connect to the DB in Sybase Central I can see the full details of...

I'm trying to write some instructions to send to a user who is not all that familiar with computers or the Micros system. Would you guys please help out with these instructions and see if there is anything wrong or if something else should be added. [ol 1] Open POS Configurator [ol a]...

I can't seem to find documentation on vta_BaseDtl in the SQL2603700.pdf document. Is it hidden somewhere else?

I did reboot the system as in shutting down Windows, powering off, and restarting the computer. I'm not sure where you got that I was reloading the DB

I installed a new printer, made it the default printer in Windows as well as in Micros but the autosequence reports just won't print. I've made changes and rebooted the system to no avail. Before I deleted the old printer Micros would throw an error whenever the autosequence was suppose to print...

Well actually any of your work seems like it would be helpful for me. I'm trying to learn the inners of Micros and slowly making progress. My brother has had a restaurant for 30 years and his Micros system is 10+ years old. He gets almost no support from the local Micros partner and when he does...

I interested in implementing this as well so I'm hoping you'd be willing to share how you do this.