Hmm... this network setup sound very familiar... are you, by chance, a pharmacy?
If it's always the same user, have them print a label right away after it happens, check the printer prior to printing (this may not always be possible).
I assume you're using citrix - but what version and what...
It's been a while since I've gone through best practices training and frankly, never addressed a situation where it'd be wise to implement a /22 network for internet users. However, I've taken over responsibility of a network which has everyone on the same /22 network. Guess what? - They...
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