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Symposium Database access
Thanks we have tried alternative dates but per who I'm sending the reports too they want more detailed info and the way it was set up prior it's very vague. Actually working with Avaya now to see why the sybase reports are not working, those at least per the tech are supposed to pull more raw...- Ghsvamp
- Post #5
- Forum: Nortel: Symposium call center solutions
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Symposium Database access
Blue is the default database where all the Nortel databases are kept. I was able to connect and see the databases but they are missing current data. From my understanding the missing data should be there in raw format at least per what I read on the Nortel site but i could be wrong. The CCMA...- Ghsvamp
- Post #3
- Forum: Nortel: Symposium call center solutions
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Symposium Database access
I am running an older Nortel PBX with CCMS/CCMA combined server. We are trying to connect to the sybase using ODBC drivers to get raw data to make some simple yet informative reports that the real time/historical reports wont' give. I can get into the blue database fine but it has missing...- Ghsvamp
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- Replies: 6
- Forum: Nortel: Symposium call center solutions
