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Avaya CMS 12.0
I would like to add that these reps are showing up in all other reports except the agent trace report.- maichelle63
- Post #2
- Forum: Avaya: CM/Aura (Definity)
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Avaya CMS 12.0
I have Avaya CMS 12.0 and have 3 new agents that do not appear on the Agent Trace Report. I have not done anything new with these reps, but they will not appear on the report. Any ideas/shortcuts on how to fix this?- maichelle63
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
