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I have a customer with an old definity system in a J58890T cabinet. The fan has started to make a terrible screech. So I realize it is dying. I tried to remove the fan tray and was able to pull it out an inch or so enough that the fan disconnects and stops but I can’t get it all the way out. I...

It's a Krown Phone Flasher. I know it worked as physically set up in the past. Just not sure how it was programmed. Kbryii Alcatel-Lucent Certified Field Expert

I have a flasher that I would like to flash with a digital set. I know I could use a hunt group and that works just fine but people are already accustomed to calling the extension for the digital. I would really like to be able to call that extension and have the flasher work as well. Thanks in...

Thanks for all the replies. The phone is not actually an attendant. What I ended up doing was pointing the DID to a hunt group that only has that extension in it. I have the coverage path set so that if she does not answer it will go to the AA and i also set the night service to the AA with a...

This system is a Definity S8100 software release R012c.00.1.222.0 Currently the main number points to a VDN which points to a vector that is acting as the automated attendant. However now they would like to have a live answer during the day. But if the receptionist needs to leave her desk they...

I volunteer at my place of worship and we are trying to get the entire network unified and simplified. So that there is no longer a mess of different logins for the computers in the facility we are setting up an active directory server. But in my research I feel like I may have hit a potential...

Thanks lopes1211. That really helped. Kbryii Alcatel-Lucent Certified Field Expert

Kbryii Alcatel-Lucent Certified Field Expert

I have a vector acting as an automated attendant. When you call the DID it reaches the vector no problem. You hear the announcement and the first 4 options work fine however option 5 and 6 do not go to the right extension that I have programmed. I can't seem to figure out why. I confirmed that...

I have a CICS system and am trying to determine how many lines and phones it is capable of. It has a DS card in it and he software card is NT7B66DG CICS- SIP 7.0 FC My guess based on my limited knowledge of this system is that it's an 8x8 Can anyone give me some pointers on how to find out...

I'm not sure that it is efs. I do t think it is. Norton ghost almost works. We started running it on the system and it gets to about 20% and the system turns off. I think the system has some kind of timer that is not allowing it to run for an extended time with the pbx services running...

Thanks kyle555 i thought of that as well and I am going to give clonezilla a shot. However, i feel it should show up as the system is running windows 2000 and I am pretty sure the drive is formatted with NTFS. Kbryii Alcatel-Lucent Certified Field Expert

Hello. I am currently working on a system running an S8100. The drive is at least 15 years old and we are concerned that it may take a dive any time now. We thought it would be an easy process just to take the drive off the processor plug it into a laptop with a USB adapter and clone to a new...

@curlycord according to customer it is only when DID is called. Not internal. Kbryii Alcatel-Lucent Certified Field Expert

I have a user that reports that when his extension is called after 5:00 PM it automatically forwards to voicemail. This is the only extension that reports this. Where can I look to disable this or see what is causing it? Kbryii Alcatel-Lucent Certified Field Expert

To a telephone Kbryii Alcatel-Lucent Certified Field Expert

A customer with a Norstar MICS and Flash VM is reporting that when a call is transferred it rings a long time before going to VM. How do I go about knocking this down to about 3 rings? Kbryii Alcatel-Lucent Certified Field Expert

Thanks for all the help. What is the difference between private to:_ _ _ _ and Public? I do believe the issue is resolved though. After much sifting through the lines I did find line 161 was target line with rec'd digits for the DID but private to VM extension. I changed it to the proper...

Thanks for all the help so far. Bluemr2: As far as I can tell id did check all the target lines and found no 5488 entry. Multimedium: Services > Routing Service > Destination Codes this only showed a destination code of 8 System Programming > Access Codes > Auto DN System Programming > Access...

DND is not turned on. Forward on busy is not turned on. I checked all the target lines and I cannot find one associated with this extension. I tried to create an entry. I am able to enter the private call to :_ _ _ _ However, When I try to enter the received # I get the first 3 digits of the...