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  1. zanewoodfield

    IP Office 500 - Latest 7.0.23 - Hunt Group Queue Issue

    Interesting as I route direct from sip provider to avaya no natting at all! Experience would tend towards bug in this version, as no issue in 6.5 and no configuration Changes made. Love the fact that source IP is correct now for outgoing sip headers.
  2. zanewoodfield

    IP Office 500 - Latest 7.0.23 - Hunt Group Queue Issue

    Ok. Disabled re-invite and everything appears to work without issue. Support team have had many queued calls successfully answered with no silence issues. Am guessing its a 1 way codec change without notification causing the issue? The only other thing which was changed was turning off the...
  3. zanewoodfield

    IP Office 500 - Latest 7.0.23 - Hunt Group Queue Issue

    Thanks. Long story re faxing, in the end we moved it off the Avaya, so have turned off re-invite. will post findings shortly. From my reading the new codec lockdown tickbox is supposed to help with this, but have disabled and will let you know in a few hours.
  4. zanewoodfield

    IP Office 500 - Latest 7.0.23 - Hunt Group Queue Issue

    We have upgraded today to 7.0.23, everything appeared to be fine, until the following occurred: Call comes into huntgroup, user answers fine. Call QUEUES in huntgroup, user gose to answer and there is no voice BOTH ways. I turned off queuing and the issue appears to go away. We are running a...
  5. zanewoodfield

    IP Office 500 - From SIP header shows wrong IP Address

    Will give that a go tomorrow. Cheers.
  6. zanewoodfield

    IP Office 500 - From SIP header shows wrong IP Address

    I have tried changing the ARS settings to my public ip on the IP Office but this did not help... I am thinking it is a limitation on the IP Office - I notice V7 has quite a lot of changes in the SIP URI trunking area..
  7. zanewoodfield

    IP Office 500 - From SIP header shows wrong IP Address

    I have an issue with a provider change over. The system is working fine for inbound calls, but our provider is trying to turn on source based routing of SIP at their end, but because the AVAYA presents the wrong IP address in the SIP FROM header, the outbound call breaks. I have tried modifying...

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