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I would agree with MooreTel and check if Supervision is turned on in "lines" or possibly your device itself doesn't offer disconnect supervision which is required for the Norstar to know to hang up the line after the call has ended. But the second issue is a little more difficult. It was a...

You should be able to get the digital phones to come up in BASIC mode without the licenses. If you did a factory reset without doing a backup first or copying your license files if they were still ADI ( not PLDS), you most likely lost your ADI/ PLDS licenses which can't be recovered. Those...

Make sure the Power Fail button on the underside of the console is not accidentally switched on, it will make a buzzing sound.

@Ehanna- What browser are you using? Media Manager is finicky... I use Firefox with media Manager most times though they say MS Edge should work as well

The application server is basically server edition without the call server functionality turned on. If you are using a new sever you just need to put the existing Media Manager drive from app server into the new server, mount it when ignighting the new server and all of your call records should...

Has anyone heard of a problem happening on an IPO 500v2 using Norstar sets that when (2) calls get transferred to the same extension using a 7316 with an add-on mod with the buttons programmed as a "USER" prior to VMpro answering, the (2) outside calls get automatically get conferenced together...