Just found this on another thread and it looks like my problem. Any way around this. The owner doesn't want the users to have to log in or out. Thanks!
Telecomboy (Programmer)
7 Apr 11 19:20
If it's a PRI and you have it set to group ring, the only time it will overflow is if everyone is...
I have a Merlin Magix 4.0.
I have auto attendant setup and working great. I am now looking to make a couple groups that the auto attendant selector-code-transfers to ring a backup group if there is no answer after so many rings. I'm worried that this is an unsupervised transfer. Any ideas...
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