Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. CJS7322

    BCM400 Contact Center- can agents answer multiple calls?

    BCM400 with 23 channel PRI Here is the scenario: There are (6) users out of about (20) that field most of the calls. My question is if Contact Center was installed, during peak incoming call volume, could one of those six users be on a call, place the caller on hold, and answer another inbound...

Part and Inventory Search

Back
Top