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Application builder route a call to different extensions during the morning and the evening.
I would appreciate some help with this unique challenge. a. We have an Internal Help Desk to help clients on site and and outsourced help desk (Black Belt) to help our offsite clients 24/7. b. Due to budgetary constraints we want all Help Desk calls between 8:00 to 5:00 to be routed to our...- ccoelho58
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- Replies: 2
- Forum: Nortel: CS1000 (Meridian) systems
