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Hi. I need som advice how to bar malicious calls to an extension on a CS1000. Is it possible to reject calls to a specific extension or can all calls be redirected to another extension or a Voice Mail account? best Jørgen Mogensen

No, from an ext. at the switch??

Yes, the SCPW is 120 on ext. 120, so with at *51 120 120 340# ext. 120 should be call Forwarded till ext. 340. But there must be some other blocking??

I also tested it on ACD sets, where the SCR is represented on 2 sets. Here you cant use the normal CallForward, as the none of the SCR's are on key 0. I thought Remote CFW could be used, but it did not Work, so it is a general problem on this switch

I tested it on a new PhDN, where DCFW is a mobile telephone. So the CFW are not programmed. In LD 15 the number of digit in the SCPW is set to 3, and as far as I know nothing else is needed???

Do I have to change a cls in the set??

In Denmark we use *51 for activating remote call forward and #51 to de-activate

I did. I press *51 120 120 and 230#, where 120 is the ext that i need to call forward and 230 is the number I want to forward it to

Hi. I have problems getting the remote call forward to Work on a Meridian 11. The SCPW is set and when I dial *51 ext pwd I receive accept tone - but as I press the CFW number I am rejected. What is the problem?? Jørgen Mogensen

Hi. Anyone knows, if it is possible to use Virtual offoce with an ACD set - meaning that you can move an ACD agent from one set to another. We only need 4 agents at a time, but several agents are going to share the work load. So when an agent are to log on to the ACD Queue, he or she will first...

Hi! Thanks for your help. I have tested it - and it works on the set. Waiting to tjeck the CDR reports. Jørgen

On an ACD set you can press an account key (ACDD) to indicate the calling customer or a certain subject for the call. Is it possible to do the same on a non-ACD set, and how do I do that?