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Fred, as I stated in my initial post I have verified the Dell Vista install disk to be good via another pc...also verified the cd/dvd drive to be working....thanks

Fred, the hard drive is not even 1/3 full the recycle bin is empty...I think the problem is hardware related... I'm just not sure which part....when I checked the cmos I booted the pc with min memory...same problem so I think I rule out memory problem...thanks for your input.

Rcclarke...yes other dvd's work in the drive..also, I checked the cmos battery...it showed 3.2v so I didn't replace it I cleared it ...I also reseated everything I could...no better results..thanks for your help

BadBigBen, I am able to use the cd/dvd drive just not with the dell windows vista install disk.

rclarke...yes I am using the windows vista install dsk via the cdrom trying to boot...have run diagnostics and I have moved cdrom to the to top of bootlist....I even tried using the cdrom drive in the safe mode no luck...all bios are set to default too...you think the cmos battery may be causing...

This is a friends PC he has been running it with free internet virus protection...now its very very slow or no go at all...I tried to reinstall the dell windows vista disk that came with the pc but no luck...the pc doesn't recognise the disk even in safe mode. I have verified the disk is good...