Thanks so much for your help and clarification guys!
When I changed the "Transfer Node" type of my CCR Tree to something else, say "Menu Node," the dial-by-name feature became available!
Thanks once again for your great help!
Thanks for your suggestions guys. I really appreciate it.
I have some follow-up questions.
cook1082: The CCR Tree is indeed a "Home Transfer Node" to the extension (Outdial Method: Intercom). Is this a problem?
gberger: I've tried switching the mailbox interface to NVM but it doesn't seem to...
Hi guys.
I'm hoping to get some help setting up our dial-by-name/company directory feature within AA.
We are having problems where when the caller presses # at the AA greeting, instead of the company directory, it takes the caller straight to the CCR Tree.
I've searched the forum for solutions...
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