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Thanks LBay for the link. Based on this new information I contacted our PBX / phone provider and provided them a copy of PNC 1745B. The good news is that they acknowledged the fact that Avaya released PNC 1745B. The bad news is that neither Avaya nor our PBX vendor will really do anything...

One additional piece of information. About three months ago we worked with our network group and phone system provider to determine what the power output should be of the POE. The network group made some minor adjustments and the phones seemed to work fine with very few failures. However, two...

One additional piece of information. About three months ago we worked with our network group and phone system provider to determine what the power output should be of the POE. The network group made some minor adjustments and the phones seemed to work fine with very very failures. However...

Thanks for the info Tman45. The only thing that is still a question for me is why did this just start happening? We've had these phones in place for years, running at 1 gig, with POE, in multiple locations, and didn't have any problems. The problems just started within the last 6 - 12 months...

Over the last 6 - 12 months we've had a rash of 1120E & 1140E IP phones die left and right. On average we're loosing 2 - 10 phones per week. I've read that there is a possible capacitor issue with the phone related to overheating. Any idea on why all of a sudden we would see such a large...