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- Users: serendipitytech
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Micros 3700 - Database help - list of all guest checks
I'm preparing for a sales tax audit, and I'm trying to get a list of all the guest checks for certain days. I don't know what table they would be in. I had to reset the database, so I'm working from a restored database backup from before I reset it. I'm trying to find in Sybase Central, what...- serendipitytech
- Thread
- Replies: 1
- Forum: Point of sale systems
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Micros 3700 database encryption key
I have a backup database file that I'm trying to open, but I don't know the encryption key. Is there a typical default that is used? I just need to grab some information for an audit. If there is a way to get the current encryption key from the running system I can do that as well.- serendipitytech
- Thread
- Replies: 0
- Forum: Point of sale systems
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Customize monthly report
Sorry, don't have much experience in the Aloha system. I don't know what their report backend is. Does the system have Crystal Reports installed? It is a common program for this purpose. Although, some companies charge more for the ability to create and edit reports, so that may be a...- serendipitytech
- Post #5
- Forum: Point of sale systems
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How do we issue credit card refund on Micros 3700?
Awesome! Thanks pmegan, we did have a button for this, but I didn't know the procedure, so thanks so much for that!- serendipitytech
- Post #7
- Forum: Point of sale systems
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Customize monthly report
Yeah, it would depend on what system you have. Micros uses CrystalReports to design reports.- serendipitytech
- Post #3
- Forum: Point of sale systems
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How do we issue credit card refund on Micros 3700?
Wow, none of that seems to match the options we have available. I'm trying to link this to a button, and I can choose macro as the category, but then the macro list has a bunch of change to seat, filter seat, and then a few options at the end, nothing about a function number, void, or anything...- serendipitytech
- Post #5
- Forum: Point of sale systems
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How do we issue credit card refund on Micros 3700?
Okay, I have the same question. I'm not sure I follow the method mentioned here. What screen do you press Void to start with? Also, I don't see a Non-Rev button anywhere, I know how to create buttons, but I don't even see that button or option in the help manual. I tried creating a new option...- serendipitytech
- Post #3
- Forum: Point of sale systems
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Micros 3700 ACcess Logs
I'm trying to find logs or a report that will detail account access. I'm trying to determine if someone is using a certain account other than their own when accessing the back office system. Thanks.- serendipitytech
- Thread
- Replies: 3
- Forum: Point of sale systems
