Thanks--what I found when running the List Trace Station was that it was the teleworkers cell phone that was dropping the calls---I thank you for pointing in that simple direction
ChiefRedJim
I have a small business unit of 8 that the majority telework and have their phones call forwarded to their cells or house numbers. the supervisor takes incoming customer calls and transfers to the extensions. (all phones are 2410's) The issue is that he can tranfer calls to all phones except...
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