I actually am using the call director feature to create the digit mapping. Is there a way to allow the call to ring in the queue simultaneously as the call director menu plays back to the caller?
I'm trying to mimic an application that is fairly easy to setup on a Mitel 5000 or Axxess. On the 5000, you setup a hunt group. You assign a Call Recording Announcement as the announcement of the hunt group. You can then program the digit translation field of the CRA. This allows you to do...
I was wondering if it is possible to setup a RAD greeting on the NuPoint that would act as a menu tree. That way I have the recording say "If you know your parties extension you may dial it now, or press # for the staff directory". This would be with a 3300.
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