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Thanks everyone! Will do! Steve

First - Thanks for all of your help Here is test conducted From 6403 - called 6814 - got VM for 6814 From 6403 called 6456 (member of RG 6440) transferred to 6814 - got VM 6814 From 6403 called RG 6440 - answered by 6456 transferred to 6814 - got VM for 6814 From 6403 called 6100 (Voice...

Ring Group is routed to VM on no answer - 6439 - "Please leave a message" 6100 is main entry into Voice prompt in Nupoint - "press 1 for, etc Call is answered in ring group then transferred to internal extension with VM - It is this extension that does not get the VM - It goes back to the...

Transferred call does not go to correct Voice Mail box. Speed dial to Named Tagged empty Hunt Group - 6100 6100 is VM Call Director box and works correctly Option 3 goes to Ring group 6440 Call answered and transfered to ext 6814 6814 does not answer - call does not go to VM for 6814 - it...

Thanks for that very detail explanation. I will lab it up and give it a try!!! Steve

Have a Mitel 3300 and need to send calls to an analog port with DNIS and ANI between first and second ring using DTMF? Two questions beside how - 1. How do we send DTMF out on an analog port? 2. Will it still be sent if answered before second ring? We have it configured - it does send if we...

Thanks for all of the responses - We have chosen a combination of the suggestions above - And yes we do have near 3000 numbers pointed here. Does anyone know if the size of speed call tables can be changed from 1000 back to 3000 without a reboot of the controller?

Thanks for the explanation - We have thousands of DNIS numbers pointed to the incoming Digital Trunks (more than room for in the speed dial tables) Thus the Mitel installers designed the use of Unassigned DN interrupts. I guess we can use a combination of speed dial for small groups and number...

Confusing situation to a new user. We rely on using the Intercept Handler - Unassigned DN option to route DNIS calls to an ACD queue. All worked fine until we tried to port a new batch of numbers. When ported the new numbers did not work - all others work fine. New number 7 digit range -...