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I have Avaya Partner ACS R6.0.B C01 with a Partner Voice Messaging PC Card (Small) When you call the main number and let it go to Voice Mail it rings extension 10. The outgoing x10 message plays and then it rings again and goes to the extension 10 voicemail box. This time after the out-going...

I have a Partner ACS r6 system and the customer needs to switch on a feature from their phone vendor using the # key on an outside trunk. When you pick up an outside line and hit # you get a reorder tone. I assume Parter does not allow the # key. Is there a way to program it to all the # key...

Thank you Dexman. I will check on that.

Thanks Tommy, That fixed the issue. Question? So even thought you are programming that via the Partner mail the setting must be saved on the main board. Correct? I also have another issue on the same system. They just changed providers from using Vonage to another VOIP that they of course...

I just replaced a ACS 509 R8 on a previously working system. Now when the auto-attendant picks up and I dial x11 the call goes to x16. Almost all of the extensions I dial go to extension 16 a couple of them go to the correct extension. I have powered off and pulled the 509 card and pulled the...

That did it. I thank you and Carenet of the Palouse thanks you.

Mr. Touch Tone you are my hero. Yes that did the trick. What is next?

Help!!! My back ground-- I am a network admin with some novice phone skills. I volunteered to install a Partner R8.0 for a non profit organization. I have worked on a couple of other older Partners but never had this issue. System info - Partner R8.0 has a 012E card and Partner Messaging with...