Search results for query: *

I'm getting alerts from RTMT that specify D Channel is out of service, and sometimes includes B channels out of service. I have 2 PRIs that are giving similar alerts, and the local carrier is about useless- they always say it's in the CPE. If that's the case, I'd like to be able to fix it. (I...

Since the fax that can receive e-faxes is the same model as the one having difficulty receiving e-faxes, and the only difference between the two was the incoming fax rings, I changed the number of rings to 4 (identical to the fax that works). It made no difference. This fax will still not...

The user was kind enough to ask her customer to send an e-fax to another machine. It worked. What's more, the other fax machine is the SAME model as the one having the problem: Brother Intellifax 4750e. I've printed out the user settings for each machine, but these are basic settings that don't...

Our DIDs are routed through specific PRI circuits directly to our VoIP system, to the best of my knowledge. We switched from an Avaya Definity to the Cisco VoIP system. I don't believe we were routed through any other devices before the switch, though I can certainly check on that. Thanks for...

Our phone system is Cisco VoIP. My problem is with a particular fax machine. The user complains that her fax won't receive from a customer sending an e-fax via pc. Her customer says the e-fax appears to have sent properly - they bring in the send confirmation sheet to prove it, yet the fax...

We had the same problem upgrading the firmware on our 7965's & -7945's - authentication error and all. We had to load version SCCP45.8-5-2S first, then load version SCCP45.9-0-3S.