It sounds like there is an error with the hard drive in your server... I would make sure to back up everything on your server to another hard drive or a CD/DVD ASAP! Also there is a batch file called reg_iber_<version>.bat in the root of your server. That will register ctlsvr if for some...
Apparently the 'Incident fee' is so due to the fact that they have to "Download the file from Radiant and burn it to a CD, which takes a technician about 45 minutes..."
If they're not caching version isos on a local server shame on them for wasting time/bandwidth and if it takes one of their...
I am looking to get an Aloha Patch roll up to 6.4.29 from our current 6.4.16, however our local reseller wants to charge me a $115.00 'incident fee' because I only have a software maintenance agreement, and not a support agreement. I really can't see paying them for a support agreement when...
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