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I am the one currently installing the system. Its running 6.1. I want to get the CDR data to a file so I can input into the customers PMS. I have read around online and its seems like others have been able to do this but the details on how are sketchy. Thanks for your help.

i would like to acquire the IP office's CDR Data and capture it in a text file or somethng similar. Is this possible? if so how do i go about doing it?

and one more thng: what are loops and do you need loops for IP phones?

thanks for the info pkellow. i remember though, about 6 mnths ago that same phone was on a bcm50 system, it was working just fine, then it was then placed on the SCS. but there was not much that had to be done. i cannot remember the exact steps becouse it was not me that set up the whole thng...

ok so far the task based guild is very helpful and now am no novice to the bcm50. but now i have another problem, i have a nortel ip phone 1220 which was on an SCS call server. it worked jus fine there, but i want to set it up on the bcm50 just for testing, from wat i see, under keycodes IP...

oh thanks alot. downloading now

is that so norstarboy125, thanx for the tip. i thnk i'll write that down. and Gibblett, i have the bcm50e, release 3 i thnk. not 2. is there a big difference in their task based guild?

thanx alot for the replies, and am downloading the BCM50_20_TBG.zip right now, really big though 109 mb. right now i have had 2 days just playing around with the bcm50 and have not gotten a phone to register or show in the active sets section yet. i am testing it with a nortel ip phone 1220 , i...

hello good day all, i am new to the BCM50 and have just been asked to configure and install it, only, i don't know where to start. i was given a configuration sheet where i am suppose to simply copy and paste the entire configuration but that does not help in showing me what each option means...