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TouchToneTommy: Thank you that was brilliant... I stripped a phone cable down on one end and punched it into each of the block back from phone system to dropline, and at each step the phone powered up and got the correct number... It looks like in the end it was a bad punch job -- in the last...

PerryPJ: the TN? I'm not certain what that is... whykap: Its punched down to 5,1,2,4 (cabinet, shelf, slot circuit) and the port is set to the device Superset 4025, Interconnect is set to 1, as is the tenant number... it is to the best of my knowledge configured correctly (I've double checked...

SYQUEST: I connected the phone, no power to it.

We are running some VoIP phones -- Mainly 5220s, and 5330s -- but mainly digital phones, and I've tried toning several other lines and they don't have the same issue they give a signal all the way through. Daniel.

I'm incredibly new to telecom and was running a connection from an end-user's office to the server room -- and the Mitel 3300 system. The line passes through three wiring closets (including the server room) so I connected my tone generator at the office jack and checked for tone at every...