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  1. hocsupport

    Reporting w/ Call Pilot 150

    I have all installs completed and successful connection from reporting interface/machine to the Call Pilot - I see a large number of calls downloaded. I've set up admin user, can login to Call Center Reporting, etc. Problem: None of my skillsets set up on the call pilot are presenting for me...
  2. hocsupport

    Call Pilot 150 Ethernet Port

    Thanks for your response.
  3. hocsupport

    Call Pilot 150 Ethernet Port

    Has anyone ever replaced the ethernet card/port on the unit? I believe mine is bad and if I could replace just the ethernet port hardware, all would be well. All documentation I find references only software configurations. Thanks in advance.
  4. hocsupport

    Call Center Reporting Server Services Required For Reporting Sync

    Call Pilot 150. Call Center Reporting Server (CPL_CC_31.10.28c.16_10_31_2007) installed on one system. Reporting for Call Center (4.0.100.1190) installed on another system. Anyone who's ever run this guantlet knows it's a nightmare to get the the Reporting working!!! Anyway - I got it all...

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