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Everyone, finally got it working. Turned out to be something as simple as using - Feature 00 then *32 then backed out. I thought I would have to do that on each phone to get it working but found out that setting it on one phone sets all the phones. The intercom ring is set at the factory but you...

OK got this worked out. The Group calling was not set up correctly. Somehow the extensions for the Merlin Messaging System Calling group were deleted but once I added them back in everything is back up and running. Still need help with the distinctive ring problem though. Thanks in advance.

Well it appears that along with the distinctive ring heading south for the winter apparently voice mail went along. After pressing the SYS-V button for voice mail it no longer plays the greeting. The displays VMAIL 7929. I have group coverage set for 7929 with my coverage group as 30. When I...

Touchtone, The patterns cannot be changed for inside calls but the incoming and intercom rings can be changed to sound the same. My incoming calls are one long ring and intercomm use to be one long and then one short ring. Now all the calls ring one long ring or if I can the ring patterns via...

Wikitech, that's the problem. Incoming and intercom calls were ringing differently before on all the phones but now have the same ring pattern. I need to set them back to the different ring paterns so the users can tell what type of call is coming in. I do not have a QCC console so there's no...

Sorry, my mistake that should have read QCC Operator function not OCC. Any help on setting the distinctive ring for the intercomm would be appreciated. Right incoming calls and intercom calls have the same ring pattern. Thanks in advance.

I had to install a new 016 board in a Merlin Magix system and rebooted to bring back the programming. Now for some reason when you try to use intercomm (Ext Ring) from any extension it rings in on Ext Voice on the extension you are calling. Plus the Ext Ring function had a unique ring when it...

I'm trying to replace a Merlin Magix processor board. I have installed the new board with the old memory cord inserted with my back up files on it but cannot get to the programming on the phone. The WINSPM programming does not show up on the display phone - any suggestions ?