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Hey everyone, I've spoken to my IT Admin and we found the problem being there were no more ICR's for us to use. So we just took a spare line and routed it to my extension and everything works, much like it did in the earlier test. I thank everyone for their awesome advice and patience assisting...

I apologize but I received email notification saying tlpeter and mattKnight replied to the forum, yet I do not see anything new posted past Bas1234. I don't see a link for a page 2. So I have no clue as to what is going on. If you could, please repost and I'll try again to see you're posts. Thanks

Ok. I thank everyone who has provided me with insight into this predicament and will follow-up next week once the Admin returns and I can have a chat with him. Hope you all have a Happy New Year and take care! Chris

216-2304 is not in service 216-2303 just rings, no voicemail established 216-2302 goes to someone's desk not in my office 216-2301 goes to someone's desk/cell phone not in my office 216-2300 goes to same person as 216-2300. Just for curiousity I added an Incoming Call Route that followed the...

mattKnight, I understand what you mean. Yes, we do have a few other extensions in the 23XX's and even higher with 24xx. Some of the 23XX's are Digital Extensions (2300-2304) and the others are VOIP Extensions (2320-2322).

mattKnight, I hope this information will be useful: My Supervisor's extension is 2229, if you wanted his exact desk instead of the main line, you would dial 216-2229. My extension is 2321, so I assumed all I would have to do is dial 216 in front of it and it would work. Is there a location...

Intrigrant, I can answer the first couple of questions but the supervisors are closing the shop so I will have to test your hotdesking idea in the morning. I can dial internal calls and they see my extension and my name. I can receive internal calls and I see their extension and their name. I...

Intrigrant, Here is the log from the Monitor when I called out and when I tried to call in. My extension on here is 2321. ********** SysMonitor v5.2 (65) ********** ********** contact made with 100.0.0.115 at 16:22:14 29/12/2010 ********** ********** System (100.0.0.115) has been up and...

Sorry tlpeter, It does not work. I even stated in the first post that I tried creating one and it didn't work. All I get when I call the number is the number is not in service. I tried it again after you mentioned just to verify thinking something might have changed, but to no avail. Thanks for...

tlpeter, I changed exactly what you said and when I dialed it from my cell phone, instead of ringing at my IT Admin's desk. It rang at mine.

I apologize tlpeter for misunderstanding, I am still very new to IP Office even though I have been doing some reading on it. Any ideas what I should change the 0 to? Should I just keept going 1-xx? until something works?

Thanks intrigrant, I'll go attempt that now. I will post my results momentarily.

On my current phone, yes I can dial out and when I call another coworker they see my extension and my name. After switching phones with the other here in the cubicle that is on a standard line: It wouldn't take the ethernet cable on the bottom. So I don't have another phone to test this with...

All of the other incoming line id's are 0. Are you saying mine would be different since I am using ethernet and not a normal phone cable?

Yes, I believe I did. I set the "Incoming Number" section to my extension like the others in the list. Then I put the "Destination" as my extension again. I have since deleted the record since it didn't prove to be working. Should I recreate the record again?

Hello everyone, I have searched on hundreds of forum posts under the AVAYA IP OFFICE section to no avail. My question I believe to be pretty simple is this: We have 54 extensions in our IP OFFICE and of those extensions mine is the only 1 that utilizes VOIP and is on Ethernet. Mine is also the...