Search results for query: *

Don and George, Thanks for the info. So I configured another extension,(8807) put it on the phones in the group, as a line key , then configured a name key and under it put #808807 so when I press it, it calls the line ( 8807) and rings once then hits the speaker. I had to turn the ring option...

George, Thanks for that info. So where can I get a copy of the " Service Manual" I searched all over trying to find the programing sequence for the feature? So the user will need to press the "broadcast key" then dial. So I would have to program another line (extension number, on each phone)if...

Trying to set up Broadcast page to a small group of phones, all Model 60 T, I can do a Voice Call to an individual set but cannot get the Broadcast working. I read through older threads on the subject but did not see a definite programing solution. I am primarily using Assistant, but can use AMO...

LoPath, thanks again for your help. I changed the music via the feature for MOH in the user profile. I figure if I clone the profile I will have the ability to have different MOH as many times as I would need or want. Just a matter of getting the music or message uploaded properly.

LoPath, I finally found where you were directing me to. So this system is not set up that way, however I think I like what I see. With this feature created you could actually have different MOH for different subscribers? I have now created the feature, and selected the music, but have not added...

I must be missing something. I seem to have it all there, but an mot getting it active. I don't see a reset subscriber lines option anywhere.

LoPath, thanks. I was in the right area, but was looking in the V 9 file. So I did find the MOH in the V 4 file, and also see the file name with "winter" in it just below the MOH0, MOH1, MOH2, MOH3 ,MOH4 then MOH_WINTER. I'm not seeing how to make it the active MOH for the system. Must be...

Is there an existing thread on how to change the music on hold to an OSV V.9

Thanks Don.

Is there a way to block incoming calls on a HiPath 4000 V 8 R1.19? Our Trunks are all coming in via PRI and the TELCO says they cannot help. We are now getting a large amount of spam calling to our Patient rooms, and I need to do something. Any advice is appreciated.

Agree with your statements. The user is not wearing a headset either, I did check on that previously. This might end up being one of those delete the extension and rebuild it fixes! Not a big deal, just dont like to "fix" things that way.

I apologize for not being clear. The system is putting the first call on hold when the second call rings in. She is asking the second caller to hold then going back to the first call. seems like it should be an easy to enable/disable option, but I dont seem to be able to find it.

Our system is "converged" The 4k is the core so to speak with all trunking coming into it and main phone number's for Departments are digital off the 4k, then the "outskirts" so to speak are SIP and running on the OSV (8k), with SIP trunks between the 4k and 8k. So when you said to use HFA, I...

So when using them on the HiPath, do you manage them with assistant or the DLS server for the OSV/SIP phones?

I have 3 lines in a Hunt group set up and cannot find the option to turn off, the "auto hold" option. The scenerio is : the first line is busy of a 3 line Hunt group, and a second call comes in, the call in progress get's put on hold, then the operator selects the incoming call. I can see the...

SBCSU I have to update what I said earlyer about the 111 code. I ran the commands again and see I misspelled the first time. So I spelled sta-hista; correct and got the 029 you talked about, and the alarm name is "maintenance_note" I took the time to update the CDR PC, and reboot it, hoping it...

Just got off the phone with Support, they say its the CDR logs, however the Tech I was talking with is more of a system down tech and said it was no big deal to wait, that the logs were not big enough to cause an issue, and maybe tonite when the system syncs drives it might clear, since I...

Just got onsite again. Ran those commands, ( thank you ) there is a major alarm " in swu" and when I run the sta-hista get the amo signal code 111 for an "error signalling control

Thanks for the reply. I had to go in last night for a one way audio problem. First thought it was a PRI, then when I got onsight isolated to incoming calls from Hipath to OSV having the issue. Ended up reseting the STIMI for the SIP trunking between the 4K and OSV, but that was after I reset a...

I noticed the LED with the letters W\E is lit red. I havent had to deal with any issues like this and cant seem to find what the LED means. I have a pic but it wont upload. Anyway, from left to right on the front of the card is a reset button with an led lit green R\A, then an led lit red W\A...