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Hi checked the Comp Matrix not much information, but the environment for the SBCE is a Call Center

Hi, I have a site with SBCE HA running on rls 7.x and they need a another SBCE at another site running on 8.x, are the SBCE's on different releases supported? Thanks

Thanks! but it's a question that came up in the Avaya Calling exam.

Thank You!!

Hi, I have a question regarding the SLS feature, is a S8300 required when the SLS is active, the reason I ask is because I found a document and it say I don't. Cost effective survivability for price sensitive customers: – No need to add S8300 LSP module with basic gateway structure...

Hi, I'm in the middle of a sizing to determine how many servers are needed for a POM/AEP, I located a sizing tool but it runs on Adobe Flash and as you know it's EOL. Would someone have a tool where one can get the total servers needed? Thanks

Sounds Good, Thanks guys!

This is a new site that will have the following, - CM Simplex - 1 G450 - 3 T1's - 200 Agents all SIP phones - Requested MOH, Voicemail and recording Thanks

Working on a Contact center solution and want to cover all my bases. Thanks

Hi, Can anyone direct me to a site where it explains the DSP usage on the G450, looking for a chart that indicates how the DSP's are divided. Like how many I need for IP phones, MOH and recording. Thanks

Hi, I wanted to see if anyone can share the document that explains how to export reports on CM, reports I need are report_list, report_extension are just two. Thanks

All phones are h.323, so they would need the SIP lic

Hi, I have a site with a CM 8.0 and would like to have IX Workplace on their smartphones. Before going on site we installed the IX Workplace on an Android and iOS device and registered the device using h.323 to an IPO and it worked fine, but when we went to the site we registered the phones to...

Thanks, so the customer also need the Base stations for this to work right

Would you know what would replace the 3645?

Hi, I have a question regarding IP DECT phones. I have a site that presently has the 3645 and is having battery charging issues and being that they are EOS I was thinking of changing them to the 3745. They presently have their own WLAN and all sets register fine, but when I change to the 3745...

Thanks for your reply, I'll look in to it.

Hi, I have a law firm that has an Equitrac vs5 working with a Mitel 3300 and they are presently interested in changing the Mitel to a Avaya IPO. I've been trying to locate a compatibility matrix or release note to see if the Equitrac is supported but no luck. Can someone indicate where I can...