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Hi. If I managed to get this working using a stun server would you say this would be safe enough and reliable for the customer. Just wondered with Gamma saying they dont support stun and if any service risks etc. Cheers M

Hi Thanks for the replies , appreciated :) Ipohead - I will try those settings before I do the upgrade to 8.1 ( 95 ) TheSmash - Its port forwarding thats setup on the Meraki as per Gammas rtp range / ip office range. Thanks Michael

Hi Iam having an issue getting Gamma sip trunking working via Meraki MX84 firewall. The ip office v2 is on 8.1 ( 69 ). I have tried various settings within Network toplogy to get the ip office to send out the public ip but it still just sends the internal add of the ip office Lan port. I...

Hi I have just setup Gamma sip trunks on an Avaya IP Office 8.1 ( 69 ). They are going through a Meraki firewall. Iam having problems getting the Ip Office to send out the public IP so they are not able to register with Gamma. In my trace it shows the internal Lan IP of the ip office. I...

Hi I have an install to do using Gamma sip trunks going through a Meraki firewall. I have given the network engineers all the usual port information and advised them to provide me with an internal address for the Ip Office Lan connection. They have just advised me that the Meraki doesnt do sip...

Cheers :)

Hi Sorry for the basic question. I have an ip office v2 8.0 ( 56 ) I need to upgrade to 11.0 latest version. Just wanted to confirm that you can use the existing older sd card for this. How many upgrade steps would I need to do before the 11.0 upgrade . Doesnt seem to show you in the...

Hi Sorry for the basic question. I have an older ipoffice v2 chassis PCs 11 locked at 7.0. It's going to be used at 9.1 or 10.x . Just wanted to confirm I would need both an upgrade licence and an essential licence to achieve this. I remember virtual lics coming into play a while ago. Realise...

Hi Tried making a test call via the sip trunk , just get - 2018-06-05T08:54:15 46407805mS Sip: SIP Line (27) NTD profile selected but discovery failed 2018-06-05T08:54:15 46407805mS Sip: SIP Line (28) NTD profile selected but discovery failed 2018-06-05T08:54:15 46407806mS Sip: SIP...

Hi Tried setting the public ip with those instructions above , no joy , sip trunk out of service after reboot. There is an error within in the transport tab - " network topology is set to lan , the stun server ip address cannot be 0.0.0.0." Would that be something to worry about As it...

Perfect . I will have a look at setting this up. M

Hi Thanks for the replies . I havent been able to get the line working yet. Iam getting a 403 source ip forbidden error. Gamma have came back saying they are receiving an internal add in the header instead of the public endpoint add. I take it this would be the customers responsibility to...

Hi I have a customer who wants to use Gamma sip on their leased line. The ip office is connected via LAN 1 onto their network. Iam looking to confirm what they need to setup on their firewall to enable this to work. I have advised them to forward udp 5060 to the ip office lan 1 and I have...

Hi . I was trying to remove a dhcp pool configured on lan 2 on a ip office v2. It wont let me remove for some reason , remove tab is greyed. Sorry for basic ques , cant remember not being able to do this in the past. cheers M

Hi I have a site ip office v2 - 10.1.0.1.0 build 3 having issues accessing the hunt groups via short codes. After entering the eg *80 - "?MAIN" it asks for the pin code , then goes in a loop of continually asking for a pin code. if you dial into the vmail manually with a ddi number it lets...

Thanks for that :)

Hi Thanks for the reply , appreciated :)

Hi Re : Dect 4 - Ip Office 9.0 Iam having problems connecting to the master base station via chrome/internet explorer and firefox. I have always had issues connecting but pretty sure firefox always let me in and gave me the proceed to unsafe site option , but for some reason Iam not getting...

Hi I have a customer with an old ip office 403 3.0 ( 580 ) using 2030 handsets. For some reason the time isnt updating auto via the time server ip address , havent tried a reboot yet. Just trying to remember if this can be done from the handset. I have set a handset as a system phone ...

Hi Sorry for basic ques . I have a user using one x portal on their laptop. They just use the outlook plug in , they are getting audio ringing playing through their laptop which they dont want. I dont have remote access to her pc , just trying to remember where this would be disabled. Would it...