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  1. PhilBuc

    Altigen Caller ID with Name

    We recently switched systems to Altigen and I need assistance setting up the system so that caller ID name & number show on the phone (IP710) screen. I have the extensions set to show number & name, but only the number shows. We were able to see this info on our old system.
  2. PhilBuc

    Poor Sound Quality Altigen

    I am running Altiserv 5.1.0.1446 and have been experiencing poor sound quality when listening to voicemails and recording auto attendant prompts. What I am hearing can be discribed as some light distortion in both the pre-recorded and recorded prompts. I switched handsets and still have the...
  3. PhilBuc

    Altiware Password Recovery

    Thanks. With some luck and trial and error I was able to guess it.
  4. PhilBuc

    Altiware Password Recovery

    I need to recover the password for the Altiware Administrator due to an employee leaving and changing the passord. Any help or ideas would be appreciated. Thank you!

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