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issue has been fixed.. thanks for everyones input

the dn # is 3010 extension is 3010 mailbox 3010 no I have not restarted system yet

i tried that.. it rings on the phone i am calling from and then hit general voicemail but doesnt ring at the actual extension

I can dial any other extension at that time and it works.. some when you call it says the main greeting and at the end says can dial extension at anytime. then it will go you to say push 1 for whatever, push 2 for something.

when I call the telephone number..Ccr tree plays and it says press 1 for accounting, press to for sales and so on. At the end it says at anytime you can dial your extension and then push #. When I dial the one extension I am having issue with it rings on the phone that you are calling on but not...

When I use my cell phone to call the number. when i get prompted to dial extension at any time, i dial the extension. On my cell phone it is ringing but at the physical extension i am trying to reach it is not ringing. every other extension works. I have made sure that directory is selected on...

that is really not an option..

Hi, any help would be great. I am having an issue with bcm50 and ccr tree company directory. When I call the phone number and it says dial the extension at any time. I dial the extension. it rings on the phone but not the extension and then goes to general voicemail. this only happens for one...