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  1. darren1976

    Associating a Service Case with more than 1 user

    Hi, I am new to MS CRM so apologies upfront if this is a dumb question. In our existing CRM we are able to 'tag' a user so as to associate them to a service case. Where this is usefull is if userA initiates a service request on behalf of userB It allows you, in the future to look at UserB's...

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