it is giving us an error code of 63-201 any ideas there? This is killing us as well as our efficiency and our poor customer. We called another Norstar gentlemen and he said he had never heard of such an issue. Also I need to make one correction on the info. I gave you, it is a DR5 DS. Thanks...
it is a Pairtree NI which is Norstar intergration. The gentlemen that supports the Pairtree has already had the unit and as well dialed into the unit to verify it was not the voicemail. My technician says that no where in the manual does it explain how to diable or enable the auto attendat...
How do you stop the auto attendant from P/U automatically on Norstar 8X24 (Software version dr5 rel. 02)? We are having the hardest time. Please help.
T.J. DesMarais
Go Bucs!
did you hyper term in and if you did what was your baud rate, data bits, parity rate, stop bit, and flow rate. And thank you so much for all your help.
Is there any way that I can utlize a laptop and hyper term into the merlin mail and find out the password to program the system. We were left with this sytem and no information on the password or how to program it. Please help I am in dire straits.
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