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Thanks guys. I think its best I return the phones to the supplier..

I have a number of 4223 handsets of various revisions working on this BP250. Tried to add a new handset (same rev) but it doesn't fire up. The fourth one touch button illuminates but no display. Tried holding down the headset key as previously suggested, still no good. Tried 3 other handsets...

Thanks xs650, I will keep an eye on the alarm log for a month or so and then decide.

Thanks guys for your input. I was only made aware of a problem when the users complained that all phones were dead on the 16th at 10.15am and after checking the alarm log, it showed a number of instances of system restarts over the past 12 months, some during the night so they don't cause a...

Can any of you BP techsperts tell my what would be causing the alarms in the attached alarm log. The system has been doing a reset and my deciphering of the log info tells me its some issue with the FECU, but it doesn't have a FECU or is the flash card the FECU in a CPU D5? Or am I off the...

I have installed a Topaz in a Winery [cheers]about 10k from the local exchange. Intermittently (regularly) they don't receive the incoming ring on the handset, but a tone ringer across the line rings as normal. The system works fine in my office. I thought the line voltage may be a problem but...

Thanks for your assistance, the isdn is now working. Upgraded to Rev18. R8 wouldn't allow programming a BTU-D.

Thanks, The provider is sending 8 digits, I have 2 digit extension numbers, removed 6 digits in cmd 1925 - 1929. I have setup a temp route (84)using the trunk number (750 to 757) I get dial tone but unable to make call. The NTU's have sync, could this be a compatability issue or am I...

I am attempting to install 4 x Basic rate services onto an old BP250 with a CPU-D3 and R8 software. The cabinet has an PUB-5 backplane. I have installed a BTU-B2 isdn board, connected the lines, the lines sync to the board but unable to make a call or receive indial calls. Are there...