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I am looking to setup up a simple announcement using a Miran card for a customer on release 7.65, The customer does not have callpilot and all they require is a simple announcement before the call rings to SCR key on a couple of phones. I don't really want to change to an ACD setup as this...

thread798-1658448 Hi all did anyone get a resolution to the above thread I am getting same issue Thanks

Thanks Firebirdscrambler I did have the sfa enabled it was fine if it was 2 internal calls but not when it was 2 external. I have used the DMI table to delete the site ID, issue was when the site ID is set as a LSC it will not route to a DSC which I have set up as to route the numbers to be...

Hi there I have an incoming call route which is DPNSS provided by BT they currenty send me a 5 digit site location code then a 5 digit extension number for incoming calls.The issue is that i can need to create a DSC for the site ID which deletes the 5 digits and routes the calls to my operator...

Hi there I have a cs1000 release 7.5 continually get AUD errors, as listed below I am not sure if these are related but the superloop 0-0 rebooted after getting the err008 list below also I have all deplist and loadware to latest versions can anyone shed any light on this and if the err008 is...

Thank you FireBird Scrambler, Could you tell me with regrads to the last part is this a patch on the iSDX or the CS1k

Hi there I have a Cs1k connected to a ISDX which it uses for outgoing calls I keep getting calls failing randomly. I check the number on the ISDX and it connects fine I have captured the messaging below and on the failed calls I get a CRM02 message when the call fails does anyone know what this...

HI DOES ANYONE HAVE ANY SETUP GUIDES OR KNOW HOW TO SETUP LCR ON A HICOM 130 CAN GET INTO THE LCR SETTINGS BUT UNSURE HOW TO SWITCH ON ANY HELP WOULD BE GREAT

Hi does anyone have a setup guide or installation manual for setting up the Samwin Operator console on CS1K

I have done that and it's fine managed to get sorted chnaged signal type to ldr and dsi timer to 128 disconnects straight away thanks for responding

Hi the line type is COT THE SIGNAL TYPE IS LDC ROUTE AND TRUNK BELOW BT say line should be unguarded clear & their disconnect clear timer is 500ms TYPE RDB CUST 00 ROUT 101 DES HOSTEDVOICE TKTP COT NPID_TBL_NUM 0 PRIV NO RPA NO SAT NO RCLS EXT VTRK NO NODE DTRK NO ISDN NO PTYP ACO AUTO...

I have an CS1000 release 6 which has analogue lines connected which are used for all outgoing calls the line requires #1470 to send out a cli I have tried to add # to a dgt table but it will not work I have also tried using the acod to get direct to the trunk but the cs1000 doesn't like it when...

I have a cs100 release 6 using 12 analogue trunks accross 2x NT5k18ab cards when people hang up it takes around 30 seconds for the system to release the trunk again is this normal or is there something I can change I have tried supn-yes but still the same line type is lDC Thanks for your response