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RossBC... Tried several differnt cables this evening after reading your post. Actually had fingers crossed, but must have been crossed the wrong way ... different cables, different lengths, different brands ... did not help. However, this is good to know to test other phones in the future.

LoopyLou, thanks for your post. You are 100% correct regarding the info you posted. That's how the majority of our phones are connected. The phones that we are having problems with will not work when connected properly as you described. In order for them to work we must send power only to...

We have tried to put the phones in MiNet. Again, they require power only through the phone ethernet jack and data through the PC jack. But, work great on the 3300 just as they work great with SIP... but require the odd connection.

The phones may have been subject to power surges, but there would have been others that would have been subject to the same surge(s). Of course it makes sense that they would not all be damaged if it was a power surge. These phones are the only phones with the new SIP firmware and they are the...

We first suspected POE as a potential issue, but it is not. We did try several POE switches as well as inline PSU. Other phones without the problem work fine in all trials, but these particular phones do not. When trying to boot normally, the phone never gets an IP address the first time. We...

We have some Mitel 5340 Phones that we set to work in both MiNET and SIP mode. For no apparent reason, the phones have stopped working when connected via the POE/Phone Ethernet port. Through a series of trial and error attempts to bring the phones back to life, we have discovered that if we...