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  1. phonewizard

    Bcm 400 4.0 Unified Message Problem YOUR MAILBOX DOES NOT HAVE DESKTOP CAPABILITIES

    The problem was not enough Ram memmory addes one more stic got ot up to 512 .Once you have more than 100 um for a keycode you need do bump up the ram in the bcm problem solved. Thanks to all of you that tryed to help
  2. phonewizard

    Bcm 400 Unified Message Problem YOUR MAILBOX DOES NOT HAVE DESKTOP CAPABILITIES

    The problem was solved by adding ram To the bcm once you activate 100 um keycodes Additional ram is needed
  3. phonewizard

    Bcm 400 Unified Message Problem YOUR MAILBOX DOES NOT HAVE DESKTOP CAPABILITIES

    We have no other mailboxes with unified messaging working class of service has nothing to do with the problem as was noted in a prior thread from a different vendor the same problem occurred he also tried Class of service changes and made no difference there's no notation what changes...
  4. phonewizard

    Setting message after 12 rings at only certain times in the day?

    As one of the first things I tried the outcome was the same in a Class of services for mailboxes there is no notation or setting for unified messaging on the BCM 400 I tried changing the classes services several times no difference
  5. phonewizard

    Setting message after 12 rings at only certain times in the day?

    Thier is no setting that automaticly changes the amount a rings takes befor auto attendant picks up in tables you can set it to pickup after 11 ring that would be a fixed number. or 1 ring with a service button or you can set it for auto service and set up a time table for it to pick up in...
  6. phonewizard

    Bcm 400 Unified Message Problem YOUR MAILBOX DOES NOT HAVE DESKTOP CAPABILITIES

    When logging into UM I get YOUR MAILBOX DOES NOT HAVE DESKTOP CAPABILITIES. I have plenty of licenses 128 Active I have tried using different versions of the software same problem . I read from someone else that they had the same exact problem he found the fix but only wrote memory ...
  7. phonewizard

    Bcm 400 4.0 Unified Message Problem YOUR MAILBOX DOES NOT HAVE DESKTOP CAPABILITIES

    When logging into UM I get YOUR MAILBOX DOES NOT HAVE DESKTOP CAPABILITIES. I have plenty of licenses 128 Active I have tried using different versions of the software same problem . I read from someone else that they had the same exact problem he found the fix but only wrote memory ...
  8. phonewizard

    Nam Voice mail only one caller can EXT Transfered at a time

    Yes I have it set to 4 in feature 983, 1020000,5 out dial channels set to 4 Thanks you for the fast answer but that is not it unless it should be set to another value?
  9. phonewizard

    Nam Voice mail only one caller can EXT Transfered at a time

    yes 8 trunk in pool ext transfer as an option on node 5 transfer,ext.pool 2, than number it is not a pool or routing problem it is the nam it's self only lets the first caller to be ext transfer .The other caller does not go threw you can see the nam pick up the other outside line for about 3...
  10. phonewizard

    Nam Voice mail only one caller can EXT Transfered at a time

    8 port NAM Voice mail EXT Problem only one caller at a time Set up a rout table using the digit 7 works great . The problem is when two people press 5 EXT transfer at the same time in the ccr tree on nam 4.1 both callers get a co line but the person than pressed the 5 1 second later gets...

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