I set up a ring group for a small cust. service department at a local buisness. All 5 people that work in the cust. service department want to be able to look at their phone and see how many calls are active at any given time. To do this I setup 4 PBX lines on the system and added an apperance...
I am installing my first 3300 and we are putting in a MAS with Nupoint for VM. The issue I am having is with a line group call flow. I set up a call flow to run through a menu. 2 of the options will transfer the call to an outside dealer, but they do not work. For testing purposes I had the...
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