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When I hoover over the actual file name and do a copy shortcut to get the properties, it says...

If you are referring to type of file, it is a .ppt file.

Thanks for the suggestion but when I replace download with the Action "Open" /livelink/livelink.exe?func=ll&objId=3807951&objAction=Open I get an error message: Livelink Error: Error processing request. [Invalid action specified] Any other suggestions?

Actually the download opens a blank ie window. We are trying to get it to just "open" the document and not have the Livelink location where the document is stored to open in another window along with it. The download just causes one more click to open or save. I figured if we can get the "open"...

I am going straight from the "email "shortcut" and pasting it as my hyperlink. Saving it up to our intranet server /livelink/livelink.exe/open/3807951 if I use this, it does not happen /livelink/livelink.exe?func=ll&objId=3807951&objAction=download

What is a wrapper window, is this something to do with Livelink or a browser window setting?

I am creating a hyperlink on a web page to a document in LL 9.7 using the copy shortcut. I am on a Vista machine. Everytime I click the link the actual document (i.e. word file)opens up in it's native application but then I get another window that has opened either to the enterprise level or to...