Thanks to amriddle01 and PrivateBuild for your replies. Trying a landline for the forwarded calls yieled the same results, but interestingly enough if a call is transferred to the same external # via shortcode as opposed to a local extention with unconditional forwarding enabled, it DID...
Long time lurker, first time poster...
So here's ths situation: if either an internal user (employee within our company) or an external user (customers, vendors, etc) tries to reach an extension within our system that has enabled Call Forwarding and has it setup to forward to an external phone...
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