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MrDenny, I'm just back from holiday and while I was away I had a support company of ours check the disk in their CX300. It accepted it, so what we now know is that neither our CX300 or our CX320 accept this disk, but their CX300 does. It's therefore likely to be something to do with the way...

Thanks mrdenny. My current suspicion is leaning towards a faulty disk. I took the disk out and put it in a spare slot in our other SAN (a CX320) and it reacted in exactly the same way. What do you think ? Shouldn't the SAN report a more specific error if this is the case ? -- huddie "Keep...

OK, mrdenny, the FLARE software version is 2.19.300.5.034. Any ideas ? -- huddie "Keep a cool head and always carry a lightbulb.

OK. Will check that when I'm back in work in the morning and let you know. Thanks :-) -- huddie "Keep a cool head and always carry a lightbulb.

Not sure. How do I check ? Using Navisphere ? -- huddie "Keep a cool head and always carry a lightbulb.

Ordered and paid for from the company that used to give us support! It's a matched disk, I made sure of it. Same manufacturer, model and part number. However, I hear it may need to be 'registered' in some way for use in our SAN, is that true ? -- huddie "Keep a cool head and always carry a...

Unfortunately we don't have support on it. You might be right about that but I need know how to be sure whether it's the disk itself or something else like the backplane. The logs just tell me the disk is being 'rejected' but not why. A contact mentioned that it's possible that we should be...

Our SAN marked a disk as failed or physically removed a while ago. I replaced the disk with a new one and am still getting the same errors with the new disk - it just keeps powering it off. There appears to be a problem with the enclosure, not the SAN. See the errors below and attached...

Not really adequate. Restoring the complete backup info store then picking out individual mailboxes or items is overkill and would take far too long. Users can recover accidentally deleted items but only for up to two weeks as this is how long they're retained. I'm looking for an item level...

Thanks for your response Neill. You said "I don't know if you have a journaling solution but in this day and age there is no real need to do brick level backups (although try telling that to my management)." Surely you need to do be able to restore individual items, so what's the alternative ...

Birky is right. Just thought I might be able to add something here to help you. We also occasionally have corrupted backup jobs which prevent our aux copies from finishing. If you are sure that the job is definitely corrupt, it can also be 'pruned' (deleted) as it is useless and not...

We have been running Exchange mailbox backups for the last couple of years using the same setup. However, it's always been very slow. Throughput is approximately 8GB / hr! The mailbox backups are successful but it is now taking about 3 days to back up all our mailboxes. I'd like to speed...