The Avaya 1600 Series use the HIS-1 cord, not the HIC-1 cord.
Also, do NOT get the cheap HIS-1s available on the internet. We have a site with 1608s and they bought cheap HIS-1 cables via Google. On every call, for all 250 agents, their speech was repeated back to them about 0.5 second after...
Well, BT require registration via telephone number so I wouldn't have thought it would be possible to send a name.
Below is an example incoming call from my mobile to my incoming DDI on the BT platform (my name and mobile being an entry in the corporate directory - all that shows on my handset...
I'm a Tek-Tips newbie, this is my first post, so hello all.
We have an issue at three sites that are all IPO 500s, two v1s and one is a v2, running R5 or R6 to do with name matching from the corporate directory.
If you make an outbound call to a number in the corporate directory then the name...
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