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  1. chelskicourts

    Headset Adapter

    The Avaya 1600 Series use the HIS-1 cord, not the HIC-1 cord. Also, do NOT get the cheap HIS-1s available on the internet. We have a site with 1608s and they bought cheap HIS-1 cables via Google. On every call, for all 250 agents, their speech was repeated back to them about 0.5 second after...
  2. chelskicourts

    Directory Naming on SIP Trunk

    Thanks Jamie. I'm also in on the GRIP now too, so if I hear anything I'll also try and remember to do the same. Ta for the simple explanation.
  3. chelskicourts

    Directory Naming on SIP Trunk

    Well, BT require registration via telephone number so I wouldn't have thought it would be possible to send a name. Below is an example incoming call from my mobile to my incoming DDI on the BT platform (my name and mobile being an entry in the corporate directory - all that shows on my handset...
  4. chelskicourts

    Directory Naming on SIP Trunk

    I'm a Tek-Tips newbie, this is my first post, so hello all. We have an issue at three sites that are all IPO 500s, two v1s and one is a v2, running R5 or R6 to do with name matching from the corporate directory. If you make an outbound call to a number in the corporate directory then the name...

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