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  1. Phoenix1260

    Mitel 5330 phone - Display reads "Locked Out" & Intermittently Reb

    I have an off-site Field Consultant Trainer (CT) who is having intermittent problems with his Teleworker phone. We recently upgraded the user's router to a Cisco (LinkSys) WRV210 Wireless-G VPN w/ RangeBooster router to help resolve Quality of Service (QoS) issues we were experiencing. I have...
  2. Phoenix1260

    5340 IP Teleworker / Incoming calls bounce to '0' if not answered

    Hello everyone, Thank you so much for your help & input. We did find an FAC that said to cancel all 'Call Forward - No Answer' settings, but it would not reset his settings. The user happened to call in the following morning and, out of desperation, I had him try entering the code himself...
  3. Phoenix1260

    5340 IP Teleworker / Incoming calls bounce to '0' if not answered

    Hi kwbMitel, Thank you for your input - we've now learned something new & extremely useful! We did go into the 'Locate Feature Extension' option and have discovered that the CT's phone is showing 'Call Forward - No Answer' for both External & Internal is set to '0'. To the best of my...
  4. Phoenix1260

    5340 IP Teleworker / Incoming calls bounce to '0' if not answered

    We have a Mitel 5550 IP Console and both 5340 & 5330 IP phones. Our platform is an SCP3300. We have a programmed 'soft' Superkey and the 'hard' physical blue/grey Superkey on the units. We have an offsite Consultant Trainer (CT) who is set up as a Teleworker on a 5340 phone. If the CT is in...

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