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  • Users: GN400
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  1. GN400

    ShoreTel Communicator and message playback on IP930D phone

    User gets voice mail, plays message back using desktop communicator through PC speakers, message plays back with perfect audio, dial voice mail from DECT phone and message plays back perfectly, play message back using communicator through the phone and message is garbled. System is on build...
  2. GN400

    Shoretel 655 LCD screen

    When using a 655 phone the customer has to touch the LCD screen about 1/4 inch below desired icon. Does anyone know of a way to recalibrate the touchscreen?
  3. GN400

    Virtual Terminal fails to connect

    Have a customer that was able to connect using element manager open a virtual terminal and program phones via command line in a 7.0 CS1000 system. Now when they attempt to open virtual terminal they get past the java splash screen and when they click on connect at the bottom of the virtual...

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