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  1. Ricorize

    NEC Aspire incoming line ringing busy CO1

    I am getting my system up and learning it quickly, but am stumped. I have connected an incoming line to CO1. The board light that corresponds to line 1 lights up red when the line is connected and goes off when disconnected. I have tested the line on pins 4 and 5 on the cat5 cable and it is...
  2. Ricorize

    Reset NEC Aspire

    Is there a way to restore an ASPIRE w/voicemail to factory settings?
  3. Ricorize

    Wiring on NEC ASPIRE IP1NA 8KSU

    OK, never mind, I have this figured out. Hope someone has the answer for my IP Address question,,,, For those that may be looking for the answer to this.... The second board is for Ext 1-8 Bottom port is for Ext 01-04 above it for 05 -08 The third board is for incoming lines, bottom is for...
  4. Ricorize

    Wiring on NEC ASPIRE IP1NA 8KSU

    I know this is really noob but I appreciate any help. On this system I have the block labeled co1 - co16 and 01 - 16 Am I correct in assuming these are incoming lines 1-16 (co) and extensions 1-16? Do these phones only require 2 wires? It seems that left and right of blue is ext 01 and...
  5. Ricorize

    Backup Partner Mail Hard Drive

    I was going to use ghost, but my computer won't recoginize the drive. I guess it is possible the drive is bad... Thanks
  6. Ricorize

    Utility to boot a concurrent-DOC drive as slave on PC

    thread688-1319498 Does anyone know where I can find this utility? dagwoodsystems? Do you know? Thanks!
  7. Ricorize

    Backup Partner Mail Hard Drive

    thread688-1495189 I have 2 Partner Mail R3 systems, one is a backup and never been programed. Is there any way i can backup the working systems hard drive to the hard drive in the 2nd system so I have an exact backup? Thanks!
  8. Ricorize

    Get a caller ID after a call?

    Is there any way to get caller ID after a call is hung up if call logging is not set up?
  9. Ricorize

    AVAYA 6424D+M Caller ID Recall

    I can not find it, can you direct us?
  10. Ricorize

    How to transfer back to main menu

    Tommy (& everyone), You have been a great help and our system is up and running. Thank you very much. We have been using the same old system for 15 years, and although the Partner is not new, it is a great step up for us. On my old Panasonic, I was able to hit 1 and hear the music on hold...
  11. Ricorize

    How to transfer back to main menu

    If someone calls in on my Partner system with Partner Mail R3 and goes to the wrong extension, how do I transfer them back to the main menu (auto attendant)? Also, can I listen in and chose the right prompt and hang up thus connecting them? Thanks
  12. Ricorize

    Submenus

    That is great info, exactly what I am looking for. Will the caller be able to select 1 to go to another submenu or 2 to go to a different one? ie. From the main menu, press 9 to activate your membership. Press 1 if you have a dog (then it plays a dog question) or press 2 if you have a cat...
  13. Ricorize

    Submenus

    Ooops \ Partner system, with Partner Mail R3
  14. Ricorize

    Submenus

    I was wondering if you could define the use of submenus. I have been through the manuel but it never really describes their use. I need to have the caller get a greeting, make a selection 1 or 2 that takes them to a coresponding greeting, again 1 or 2 then transfered to an extension. Does...
  15. Ricorize

    Extension going straight to voicemail, not ringing.

    I have my Partner Mail R3 system almost completely programed, however one extension goes directly to voicemail as opposed to ringing the extension first. All of the others were programed at the same time and ring the desk forst, then go to voicemail if not answered as anticipated. Auto...
  16. Ricorize

    The computer code for "Flash" and "Pause"

    I have a V6 ACS with 3 206E V 4.1
  17. Ricorize

    The computer code for "Flash" and "Pause"

    OK that's great. I think what I will try to do is stick with Partner system and get the partner mail going. Can I use both the Partner Mail VS and the Partner Mail or is it a one or the other type of thing? Thanks again Tommy. And everyone.
  18. Ricorize

    The computer code for "Flash" and "Pause"

    Hi Tommy. We are a non profit so we are trying to do this with as little money as possible. When we activate a new membership they have to answer a series of questions, if yes, they continue, if no it needs to play a prompt explaning why we can not activate their membership. It asks three...
  19. Ricorize

    The computer code for "Flash" and "Pause"

    I think maybe my question was not understood. I am transfering from the Partner to an extenial voicemail system not made by Lucent, the call is dropped into this voicemail and then needs to transfer back to the Partner. On my Panasonic PBX I just entered the extension number. What does the...
  20. Ricorize

    The computer code for "Flash" and "Pause"

    Yes, I have looked through it extensively. "Flash" is not listed in the index nor are "codes". Is page B-1 saying that "r" is used to denote flash?

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