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I am getting my system up and learning it quickly, but am stumped. I have connected an incoming line to CO1. The board light that corresponds to line 1 lights up red when the line is connected and goes off when disconnected. I have tested the line on pins 4 and 5 on the cat5 cable and it is...

Is there a way to restore an ASPIRE w/voicemail to factory settings?

OK, never mind, I have this figured out. Hope someone has the answer for my IP Address question,,,, For those that may be looking for the answer to this.... The second board is for Ext 1-8 Bottom port is for Ext 01-04 above it for 05 -08 The third board is for incoming lines, bottom is for...

I know this is really noob but I appreciate any help. On this system I have the block labeled co1 - co16 and 01 - 16 Am I correct in assuming these are incoming lines 1-16 (co) and extensions 1-16? Do these phones only require 2 wires? It seems that left and right of blue is ext 01 and...

I was going to use ghost, but my computer won't recoginize the drive. I guess it is possible the drive is bad... Thanks

thread688-1319498 Does anyone know where I can find this utility? dagwoodsystems? Do you know? Thanks!

thread688-1495189 I have 2 Partner Mail R3 systems, one is a backup and never been programed. Is there any way i can backup the working systems hard drive to the hard drive in the 2nd system so I have an exact backup? Thanks!

Is there any way to get caller ID after a call is hung up if call logging is not set up?

I can not find it, can you direct us?

Tommy (& everyone), You have been a great help and our system is up and running. Thank you very much. We have been using the same old system for 15 years, and although the Partner is not new, it is a great step up for us. On my old Panasonic, I was able to hit 1 and hear the music on hold...

If someone calls in on my Partner system with Partner Mail R3 and goes to the wrong extension, how do I transfer them back to the main menu (auto attendant)? Also, can I listen in and chose the right prompt and hang up thus connecting them? Thanks

That is great info, exactly what I am looking for. Will the caller be able to select 1 to go to another submenu or 2 to go to a different one? ie. From the main menu, press 9 to activate your membership. Press 1 if you have a dog (then it plays a dog question) or press 2 if you have a cat...

Ooops \ Partner system, with Partner Mail R3

I was wondering if you could define the use of submenus. I have been through the manuel but it never really describes their use. I need to have the caller get a greeting, make a selection 1 or 2 that takes them to a coresponding greeting, again 1 or 2 then transfered to an extension. Does...

I have my Partner Mail R3 system almost completely programed, however one extension goes directly to voicemail as opposed to ringing the extension first. All of the others were programed at the same time and ring the desk forst, then go to voicemail if not answered as anticipated. Auto...

I have a V6 ACS with 3 206E V 4.1

OK that's great. I think what I will try to do is stick with Partner system and get the partner mail going. Can I use both the Partner Mail VS and the Partner Mail or is it a one or the other type of thing? Thanks again Tommy. And everyone.

Hi Tommy. We are a non profit so we are trying to do this with as little money as possible. When we activate a new membership they have to answer a series of questions, if yes, they continue, if no it needs to play a prompt explaning why we can not activate their membership. It asks three...

I think maybe my question was not understood. I am transfering from the Partner to an extenial voicemail system not made by Lucent, the call is dropped into this voicemail and then needs to transfer back to the Partner. On my Panasonic PBX I just entered the extension number. What does the...

Yes, I have looked through it extensively. "Flash" is not listed in the index nor are "codes". Is page B-1 saying that "r" is used to denote flash?