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  • Users: sam19826
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  1. sam19826

    Voice Portal upgrade from 5.0 to 5.1 on different platform

    Hi Michal, we upgrade our VP from 4 to 5.4 since 2 weeks all we do is install VPMS first (source on Avaya Site )then install the MPPs but our database was in another machine
  2. sam19826

    No of Concurrent Seat /skill in CMS

    I want to know the max number of seats per skill in certain day using CMS thanks
  3. sam19826

    Right fax error (Waiting for phone expansions )

    we have right fax and we can receive but can't send it give error (waiting for phone expansion ) could any one can advise
  4. sam19826

    Auto Answer problem in Avaya soft phone

    IF I do that I cant log in by the agent its automatic log out
  5. sam19826

    Auto Answer problem in Avaya soft phone

    we work in CM 4.2 we have series 4600 and 9600 and 1600 series I try to aply auto answer option i do the next 1-enable auto answer on station ALL 2-enable auto answer on agent to station 3-I active the headset button on the hard-phone and the hard phone is active and work fine with auto answer...

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